I help teams address tough issues
I do this by helping teams acquire more practical communication habits, often breaking down barriers that have been in place for years. I first meet executive team members one-on-one, and then work directly with both the executive team and individuals to systematically identify and resolve barriers to success.
Things do get better
- Bad habits that everyone has been afraid to address are addressed
- Conversations are more direct with less beating around the bush
- Less time and energy is focused on personalities
- Meetings are shorter and more productive
- Business objectives are achieved faster and better
Most organizational initiatives fail!
This is a surprise to no one. So, why do people continue to launch such initiatives, only to watch slowly lose momentum and disappear in a fog? It is because teams fail to systematically assess the risks inherent in any such endeavor–and to actively mitigate those risks before they become fatal.
What you can do about it.
I can ride along with your initiative team as it moves its key ideas from conception to results. I can help your initiative team to:
- Analyze past initiatives to identify lessons learned.
- Focus on exactly who is expected to do what in response to the initiative.
- Ensure communications are shaped and aligned with the perspectives of those who are expected to take action.
- Engage the hearts and minds of those who are expected to change as a result of the initiative.
- Identify and mitigate the risks inherent to any organizational initiative.
The root cause of project failure is ineffective communication
Poor communications lead to misaligned expectations–and these lead to rework, cost overruns, and delays. Project teams that invest the resources up front in establishing clear expectations and effective communications reap the rewards throughout the project.
How I can help
I help project teams establish and maintain effective communication using the following approaches:
Project alignment meetings: I will facilitate a start-up meeting of all team members and major stakeholders. The purpose is to align expectations and create a common vocabulary and framework for subsequent communications.
Pulse checks: I will identify and resolve communication issues before they become serious through occasional interviews or surveys.
Issue resolution: When communications and collaboration break down, I will interview key team members and stakeholders to clarify the issues. Then, I will meet with individuals and groups to realign expectations and find common ground for collaboration.
Team members are more effective when they understand each other
I use team assessments to understand team dynamics and, in particular, how the characteristics of team members complement each other. We may choose from a variety of approaches, including:
Structured interviews with individuals: This allows me to understand the divergent perspectives within a team before I work with the group as a whole.
4-color style assessment: A high-level “color-based” assessment of styles is an efficient way to begin a conversation about team relationships.
In-depth assessment: A more detailed on-line assessment provides individuals with a deeper understanding of their own approach to their work – and the team with strategies for capitalizing on their differences.
Team events and workshops: Team assessments work most effectively if they are integrated with a team development activity. This allows team members to better understand each other and to increase the level of collaboration and trust.